Bob has been responsible for the delivery of many key Company initiatives, including executive oversight for development of the e-commerce platform, the revamp of the Rapid Rewards® loyalty program in 2011, the $3.2B acquisition and integration of AirTran Airways, the comprehensive "Heart" brand refresh in 2014, significant domestic and international network expansion, and the 2017 switch to a new reservations system. Southwest Airlines has been named one of Glassdoor's Best Places to work for 13 consecutive years-an unmatched feat.ĭuring his more than three decades at Southwest, the airline grew from a regional presence with around 7,000 People and 90 airplanes to a beloved national brand with more 54,000 People and a Customer base that topped 130 million Passengers in 2019. Key responsibilities include all internal and external communications, all hiring and training, giving all Employees the opportunity for personal and professional growth, the quality and depth of leadership throughout the Company, and ensuring an environment where everyone belongs. Bob also has dotted line oversight of the Enterprise Risk Management function. Most recently, Bob served as Southwest Airlines' Executive Vice President Corporate Services, providing Executive Leadership for Southwest's world-renowned People and Culture, training at Southwest Airlines University, Diversity, Equity, & Inclusion efforts, and Communications & Outreach Teams. Bob also served as the President of AirTran Airways during the successful integration. Bob has held 15 different positions at Southwest, including leadership roles in the areas of Finance, Planning, Procurement, Fuel, Facilities, Technology, Corporate Strategy, and as Chief Commercial Officer. Bob is a 35-year Southwest veteran and began his career as a programmer in Technology. Unaccompanied Minors may only travel on nonstop or direct flights.Bob Jordan President & Chief Executive Officer Southwest Airlinesīob Jordan serves as President & Chief Executive Officer at Southwest Airlines. There is a charge $50 each way ($100 roundtrip) in addition to the air fare per child. How can I arrange for a child to travel on a Southwest flight as an Unaccompanied Minor?Ĭhildren ages five through 11 traveling without an accompanying passenger age 12 or older are designated as an Unaccompanied Minor on Southwest flights. Overweight items from 51 to 100 pounds and oversized items in excess of 62 inches but not more than 80 inches will be accepted for an overweight and oversize baggage fee of $75 per item. The maximum weight for checked luggage is 50 pounds and maximum size is 62 inches (length + width + height) per check piece of luggage. Southwest Airlines limits carry-on bag dimensions to 10 x 16 x 24 inches. What are the baggage size restrictions for Southwest flights? Provide detailed information regarding the item and they will assist you to retrieve it. If you’ve left the airport, contact the airport’s lost and found. If you realize that you left an item onboard the plane, notify a Southwest Airlines Customer Service Agent before leaving the airport. You’re allowed to have two checked pieces of baggage per ticket, with some size and weight limitations. How many bags can I carry on, and do Southwest charge for checked luggage?Ĭarry-on items are limited to one travel bag plus one smaller, personal item. To save you time, here’s some answers relating to Southwest customer service commonly asked questions that you may find useful. Skyscanner Southwest Promo Codes and Deals Southwest Customer Service Frequently Asked Questions
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